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In 2371, the Val Jean and the USS Voyager were both stranded in the Delta Quadrant by the Caretaker's array. The Val Jean was destroyed when it was rammed into a Kazon warship while fighting the Kazon-Ogla. As a result, the crew of the Val Jean, Jackson included, joined the crew of Voyager as Starfleet personnel on its historic trek home from the Delta Quadrant. (VOY: "Caretaker")
Jackson was involved in a 'Maquis operation' with Seska in order to steal mushrooms from Neelix to make mushroom soup for Chakotay. Due to this, Jackson's replicator privileges were revoked for two days. (VOY: "State of Flux")