Lieutenant Hess was a Starfleet officer assigned to engineering on Enterprise NX-01 during its maiden voyage in 2151.

In that year, Lieutenant Hess was put in charge of engineering while Commander Tucker, Enterprise's chief engineer, departed the vessel with Lieutenant Reed, the ship's armory officer, in order to test the targeting scanners on Shuttlepod 1. Enterprise's captain, Jonathan Archer, issued the order for Lieutenant Hess and her team to begin construction on a new starboard door for launch bay 2, due to its destruction as the result of a collision with a microsingularity. (ENT: "Shuttlepod One")

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